Ciaron Willis

Operator · Omaha · APEX DB · May scorecard

#91

month rank

Ciaron ranks #91 this month with 7.86 of 10.5 points. Strength is Loco Cancel % — 1 of 1 (100% of the ceiling). The leak is Labor % — 1.36 of 2.25; closing it is the clearest points on the table. Trajectory is up: ranked #91 this month against a YTD line of #167 — climbing 76 spots.

7.86

May points

#91

Month rank

#167

YTD rank

7.04

YTD points

+76

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.79 / 2.5

Cancel % 1.29 / 2

Labor % 1.36 / 2.25

Complaint % 1.5 / 1.75

Loco Cancel % 1 / 1

NPS Return % 0.43 / 0.5

Google 0.5 / 0.5

January → June · Omaha OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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