Mark Corrales

Operator · Phoenix · LFG · May scorecard

#87

month rank

Mark ranks #87 this month with 7.95 of 10.5 points. Strength is Labor % — 2.35 of 2.25 (104% of the ceiling). The leak is Cancel % — 0.9 of 2; closing it is the clearest points on the table. Trajectory is up: ranked #87 this month against a YTD line of #259 — climbing 172 spots.

7.95

May points

#87

Month rank

#259

YTD rank

6.23

YTD points

+172

Rank vs YTD

Metric points vs ceiling · May

Res AJS 2 / 2.5

Cancel % 0.9 / 2

Labor % 2.35 / 2.25

Complaint % 1.1 / 1.75

Loco Cancel % 0.6 / 1

NPS Return % 0.5 / 0.5

Google 0.5 / 0.5

January → June · Phoenix OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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