Caleb Hansen

Operator · Phoenix · LFG · May scorecard

#68

month rank

Caleb ranks #68 this month with 8.18 of 10.5 points. Strength is Labor % — 2.26 of 2.25 (100% of the ceiling). The leak is Loco Cancel % — 0.55 of 1; closing it is the clearest points on the table. Trajectory bends down: #68 this month vs a stronger YTD #32.

8.18

May points

#68

Month rank

#32

YTD rank

8.65

YTD points

-36

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.83 / 2.5

Cancel % 1.23 / 2

Labor % 2.26 / 2.25

Complaint % 1.36 / 1.75

Loco Cancel % 0.55 / 1

NPS Return % 0.48 / 0.5

Google 0.48 / 0.5

January → June · Phoenix OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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