Carlos Saldana

Operator · Phoenix · LFG · May scorecard

#209

month rank

Carlos ranks #209 this month with 5.67 of 10.5 points. Strength is Loco Cancel % — 0.67 of 1 (67% of the ceiling). The leak is Complaint % — 0.58 of 1.75; closing it is the clearest points on the table. Trajectory bends down: #209 this month vs a stronger YTD #124.

5.67

May points

#209

Month rank

#124

YTD rank

7.5

YTD points

-85

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.67 / 2.5

Cancel % 1 / 2

Labor % 1.08 / 2.25

Complaint % 0.58 / 1.75

Loco Cancel % 0.67 / 1

NPS Return % 0.33 / 0.5

Google 0.33 / 0.5

January → June · Phoenix OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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