David Gonzalez

Operator · Pinellas County · Florida · May scorecard

#37

month rank

David ranks #37 this month with 8.69 of 10.5 points. Strength is Complaint % — 1.75 of 1.75 (100% of the ceiling). The leak is Res AJS — 1.31 of 2.5; closing it is the clearest points on the table. Trajectory bends down: #37 this month vs a stronger YTD #9.

8.69

May points

#37

Month rank

YTD rank

9.29

YTD points

-28

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.31 / 2.5

Cancel % 1.75 / 2

Labor % 2.08 / 2.25

Complaint % 1.75 / 1.75

Loco Cancel % 0.83 / 1

NPS Return % 0.46 / 0.5

Google 0.5 / 0.5

January → June · Pinellas County OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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