Brett Kastrup

Operator · Pinellas County · Florida · May scorecard

#80

month rank

Brett ranks #80 this month with 8 of 10.5 points. Strength is Labor % — 2.38 of 2.25 (105% of the ceiling). The leak is NPS Return % — 0.13 of 0.5; closing it is the clearest points on the table. Trajectory is up: ranked #80 this month against a YTD line of #210 — climbing 130 spots.

May points

#80

Month rank

#210

YTD rank

6.67

YTD points

+130

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.44 / 2.5

Cancel % 1.5 / 2

Labor % 2.38 / 2.25

Complaint % 1.31 / 1.75

Loco Cancel % 0.75 / 1

NPS Return % 0.13 / 0.5

Google 0.5 / 0.5

January → June · Pinellas County OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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