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Brett Kastrup — operator story · Pinellas County.
Portfolios /Florida /Pinellas County /Brett Kastrup
Brett Kastrup
Operator · Pinellas County · Florida · May scorecard
#80
month rank
Brett ranks #80 this month with 8 of 10.5 points. Strength is Labor % — 2.38 of 2.25 (105% of the ceiling). The leak is NPS Return % — 0.13 of 0.5; closing it is the clearest points on the table. Trajectory is up: ranked #80 this month against a YTD line of #210 — climbing 130 spots.
8
May points
#80
Month rank
#210
YTD rank
6.67
YTD points
+130
Rank vs YTD
Metric points vs ceiling · May
Res AJS 1.44 / 2.5
Cancel % 1.5 / 2
Labor % 2.38 / 2.25
Complaint % 1.31 / 1.75
Loco Cancel % 0.75 / 1
NPS Return % 0.13 / 0.5
Google 0.5 / 0.5
January → June · Pinellas County OPS (business-level)
Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.
Pinellas County, everywhere