Roland Betito

Operator · Reno · APEX DB · May scorecard

#194

month rank

Roland ranks #194 this month with 5.75 of 10.5 points. Strength is Loco Cancel % — 1 of 1 (100% of the ceiling). The leak is NPS Return % — 0 of 0.5; closing it is the clearest points on the table. Trajectory is up: ranked #194 this month against a YTD line of #297 — climbing 103 spots.

5.75

May points

#194

Month rank

#297

YTD rank

5.75

YTD points

+103

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.25 / 2.5

Cancel % 1 / 2

Labor % 1.63 / 2.25

Complaint % 0.88 / 1.75

Loco Cancel % 1 / 1

NPS Return % 0 / 0.5

Google 0 / 0.5

January → May · Reno OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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