Melissa Sichting

Operator · Reno · APEX DB · May scorecard

#194

month rank

Melissa ranks #194 this month with 5.75 of 10.5 points. Strength is Labor % — 2.75 of 2.25 (105% of the ceiling). The leak is Res AJS — 0 of 2.5; closing it is the clearest points on the table. Trajectory is up: ranked #194 this month against a YTD line of #273 — climbing 79 spots.

5.75

May points

#194

Month rank

#273

YTD rank

6.05

YTD points

+79

Rank vs YTD

Metric points vs ceiling · May

Res AJS 0 / 2.5

Cancel % 2 / 2

Labor % 2.75 / 2.25

Complaint % 0 / 1.75

Loco Cancel % 1 / 1

NPS Return % 0 / 0.5

Google 0 / 0.5

January → May · Reno OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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