John Van Zile

Operator · Reno · APEX DB · May scorecard

#221

month rank

John ranks #221 this month with 5.25 of 10.5 points. Strength is Cancel % — 2 of 2 (100% of the ceiling). The leak is Res AJS — 0 of 2.5; closing it is the clearest points on the table. Trajectory is up: ranked #221 this month against a YTD line of #284 — climbing 63 spots.

5.25

May points

#221

Month rank

#284

YTD rank

5.93

YTD points

+63

Rank vs YTD

Metric points vs ceiling · May

Res AJS 0 / 2.5

Cancel % 2 / 2

Labor % 0.5 / 2.25

Complaint % 1.75 / 1.75

Loco Cancel % 1 / 1

NPS Return % 0 / 0.5

Google 0 / 0.5

January → May · Reno OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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