David Defever

Operator · SLC · LFG · May scorecard

#60

month rank

David ranks #60 this month with 8.25 of 10.5 points. Strength is Cancel % — 2 of 2 (100% of the ceiling). The leak is Res AJS — 0.83 of 2.5; closing it is the clearest points on the table. Trajectory is up: ranked #60 this month against a YTD line of #142 — climbing 82 spots.

8.25

May points

#60

Month rank

#142

YTD rank

7.32

YTD points

+82

Rank vs YTD

Metric points vs ceiling · May

Res AJS 0.83 / 2.5

Cancel % 2 / 2

Labor % 2.25 / 2.25

Complaint % 1.17 / 1.75

Loco Cancel % 1 / 1

NPS Return % 0.5 / 0.5

Google 0.5 / 0.5

January → June · SLC OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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