Roland Betito

Operator · Sacramento · APEX DB · May scorecard

#222

month rank

Roland ranks #222 this month with 5.25 of 10.5 points. Strength is Complaint % — 1.75 of 1.75 (100% of the ceiling). The leak is Labor % — 0.17 of 2.25; closing it is the clearest points on the table. Trajectory is up: ranked #222 this month against a YTD line of #288 — climbing 66 spots.

5.25

May points

#222

Month rank

#288

YTD rank

5.86

YTD points

+66

Rank vs YTD

Metric points vs ceiling · May

Res AJS 0.83 / 2.5

Cancel % 1.17 / 2

Labor % 0.17 / 2.25

Complaint % 1.75 / 1.75

Loco Cancel % 0.67 / 1

NPS Return % 0.33 / 0.5

Google 0.33 / 0.5

January → June · Sacramento OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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