Ramiro Fernandez

Operator · Sacramento · APEX DB · May scorecard

#152

month rank

Ramiro ranks #152 this month with 6.61 of 10.5 points. Strength is Complaint % — 1.46 of 1.75 (83% of the ceiling). The leak is Cancel % — 0.85 of 2; closing it is the clearest points on the table. Trajectory is up: ranked #152 this month against a YTD line of #243 — climbing 91 spots.

6.61

May points

#152

Month rank

#243

YTD rank

6.36

YTD points

+91

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.4 / 2.5

Cancel % 0.85 / 2

Labor % 1.55 / 2.25

Complaint % 1.46 / 1.75

Loco Cancel % 0.67 / 1

NPS Return % 0.29 / 0.5

Google 0.4 / 0.5

January → June · Sacramento OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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