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Devan Murphy — operator story · Sacramento.
Portfolios /APEX DB /Sacramento /Devan Murphy
Devan Murphy
Operator · Sacramento · APEX DB · May scorecard
#153
month rank
Devan ranks #153 this month with 6.61 of 10.5 points. Strength is Complaint % — 1.56 of 1.75 (89% of the ceiling). The leak is Loco Cancel % — 0.44 of 1; closing it is the clearest points on the table. Trajectory is up: ranked #153 this month against a YTD line of #320 — climbing 167 spots.
6.61
May points
#153
Month rank
#320
YTD rank
5.44
YTD points
+167
Rank vs YTD
Metric points vs ceiling · May
Res AJS 1.14 / 2.5
Cancel % 1.33 / 2
Labor % 1.31 / 2.25
Complaint % 1.56 / 1.75
Loco Cancel % 0.44 / 1
NPS Return % 0.39 / 0.5
Google 0.44 / 0.5
January → June · Sacramento OPS (business-level)
Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.
Sacramento, everywhere