Devan Murphy

Operator · Sacramento · APEX DB · May scorecard

#153

month rank

Devan ranks #153 this month with 6.61 of 10.5 points. Strength is Complaint % — 1.56 of 1.75 (89% of the ceiling). The leak is Loco Cancel % — 0.44 of 1; closing it is the clearest points on the table. Trajectory is up: ranked #153 this month against a YTD line of #320 — climbing 167 spots.

6.61

May points

#153

Month rank

#320

YTD rank

5.44

YTD points

+167

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.14 / 2.5

Cancel % 1.33 / 2

Labor % 1.31 / 2.25

Complaint % 1.56 / 1.75

Loco Cancel % 0.44 / 1

NPS Return % 0.39 / 0.5

Google 0.44 / 0.5

January → June · Sacramento OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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