Samuel Quick

Operator · Twin Cities · Midwest · May scorecard

#45

month rank

Samuel ranks #45 this month with 8.5 of 10.5 points. Strength is Google — 0.48 of 0.5 (96% of the ceiling). The leak is Labor % — 1.27 of 2.25; closing it is the clearest points on the table. Trajectory is up: ranked #45 this month against a YTD line of #92 — climbing 47 spots.

8.5

May points

#45

Month rank

#92

YTD rank

7.82

YTD points

+47

Rank vs YTD

Metric points vs ceiling · May

Res AJS 2.2 / 2.5

Cancel % 1.89 / 2

Labor % 1.27 / 2.25

Complaint % 1.52 / 1.75

Loco Cancel % 0.8 / 1

NPS Return % 0.34 / 0.5

Google 0.48 / 0.5

January → June · Twin Cities OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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