Casey Bozard

Operator · Virginia Beach · SEC · May scorecard

#45

month rank

Casey ranks #45 this month with 8.5 of 10.5 points. Strength is Labor % — 2.75 of 2.25 (105% of the ceiling). The leak is Cancel % — 0 of 2; closing it is the clearest points on the table. Trajectory bends down: #45 this month vs a stronger YTD #39.

8.5

May points

#45

Month rank

#39

YTD rank

8.5

YTD points

-6

Rank vs YTD

Metric points vs ceiling · May

Res AJS 2.5 / 2.5

Cancel % 0 / 2

Labor % 2.75 / 2.25

Complaint % 1.75 / 1.75

Loco Cancel % 1 / 1

NPS Return % 0 / 0.5

Google 0.5 / 0.5

January → June · Virginia Beach OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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