Max Carroll

Operator · Virginia Beach · SEC · May scorecard

#226

month rank

Max ranks #226 this month with 5.1 of 10.5 points. Strength is Loco Cancel % — 1 of 1 (100% of the ceiling). The leak is Cancel % — 0.2 of 2; closing it is the clearest points on the table. Trajectory is up: ranked #226 this month against a YTD line of #332 — climbing 106 spots.

5.1

May points

#226

Month rank

#332

YTD rank

5.1

YTD points

+106

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.3 / 2.5

Cancel % 0.2 / 2

Labor % 1.1 / 2.25

Complaint % 0.7 / 1.75

Loco Cancel % 1 / 1

NPS Return % 0.3 / 0.5

Google 0.5 / 0.5

January → June · Virginia Beach OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

⚡ Operations