Jaquan Hairston

Operator · Virginia Beach · SEC · May scorecard

#54

month rank

Jaquan ranks #54 this month with 8.36 of 10.5 points. Strength is Labor % — 2.58 of 2.25 (105% of the ceiling). The leak is Complaint % — 0.78 of 1.75; closing it is the clearest points on the table. Trajectory is up: ranked #54 this month against a YTD line of #115 — climbing 61 spots.

8.36

May points

#54

Month rank

#115

YTD rank

7.58

YTD points

+61

Rank vs YTD

Metric points vs ceiling · May

Res AJS 2.11 / 2.5

Cancel % 1.33 / 2

Labor % 2.58 / 2.25

Complaint % 0.78 / 1.75

Loco Cancel % 0.56 / 1

NPS Return % 0.5 / 0.5

Google 0.5 / 0.5

January → June · Virginia Beach OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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