Malik McClary

Operator · Virginia Beach · SEC · May scorecard

month rank

Malik sits #8 on the May scorecard with 9.25 of 10.5 points. Strength is Labor % — 2.75 of 2.25 (105% of the ceiling). The leak is Res AJS — 0.75 of 2.5; closing it is the clearest points on the table. Trajectory is up: ranked #8 this month against a YTD line of #178 — climbing 170 spots.

9.25

May points

Month rank

#178

YTD rank

6.95

YTD points

+170

Rank vs YTD

Metric points vs ceiling · May

Res AJS 0.75 / 2.5

Cancel % 2 / 2

Labor % 2.75 / 2.25

Complaint % 1.75 / 1.75

Loco Cancel % 1 / 1

NPS Return % 0.5 / 0.5

Google 0.5 / 0.5

January → June · Virginia Beach OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

⚡ Operations