Brendan Mills

Operator · Virginia Beach · SEC · May scorecard

#205

month rank

Brendan ranks #205 this month with 5.73 of 10.5 points. Strength is NPS Return % — 0.5 of 0.5 (100% of the ceiling). The leak is Res AJS — 0.45 of 2.5; closing it is the clearest points on the table. Trajectory bends down: #205 this month vs a stronger YTD #130.

5.73

May points

#205

Month rank

#130

YTD rank

7.46

YTD points

-75

Rank vs YTD

Metric points vs ceiling · May

Res AJS 0.45 / 2.5

Cancel % 1.36 / 2

Labor % 1.16 / 2.25

Complaint % 1.11 / 1.75

Loco Cancel % 0.64 / 1

NPS Return % 0.5 / 0.5

Google 0.5 / 0.5

January → June · Virginia Beach OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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