Henry Reaume

Operator · Virginia Beach · SEC · May scorecard

#212

month rank

Henry ranks #212 this month with 5.5 of 10.5 points. Strength is Loco Cancel % — 1 of 1 (100% of the ceiling). The leak is Cancel % — 0 of 2; closing it is the clearest points on the table. Trajectory bends down: #212 this month vs a stronger YTD #152.

5.5

May points

#212

Month rank

#152

YTD rank

7.16

YTD points

-60

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.5 / 2.5

Cancel % 0 / 2

Labor % 1.38 / 2.25

Complaint % 0.88 / 1.75

Loco Cancel % 1 / 1

NPS Return % 0.25 / 0.5

Google 0.5 / 0.5

January → June · Virginia Beach OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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