Russell Key

Operator · Washington DC · SEC · May scorecard

#145

month rank

Russell ranks #145 this month with 6.68 of 10.5 points. Strength is Labor % — 2.1 of 2.25 (93% of the ceiling). The leak is Cancel % — 0.61 of 2; closing it is the clearest points on the table. Trajectory is up: ranked #145 this month against a YTD line of #227 — climbing 82 spots.

6.68

May points

#145

Month rank

#227

YTD rank

6.5

YTD points

+82

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.77 / 2.5

Cancel % 0.61 / 2

Labor % 2.1 / 2.25

Complaint % 0.88 / 1.75

Loco Cancel % 0.59 / 1

NPS Return % 0.34 / 0.5

Google 0.39 / 0.5

January → June · Washington DC OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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