Christopher Turnquist

Operator · Washington DC · SEC · May scorecard

#149

month rank

Christopher ranks #149 this month with 6.65 of 10.5 points. Strength is Complaint % — 1.35 of 1.75 (77% of the ceiling). The leak is Cancel % — 0.69 of 2; closing it is the clearest points on the table. Trajectory is up: ranked #149 this month against a YTD line of #159 — climbing 10 spots.

6.65

May points

#149

Month rank

#159

YTD rank

7.12

YTD points

+10

Rank vs YTD

Metric points vs ceiling · May

Res AJS 1.77 / 2.5

Cancel % 0.69 / 2

Labor % 1.73 / 2.25

Complaint % 1.35 / 1.75

Loco Cancel % 0.5 / 1

NPS Return % 0.23 / 0.5

Google 0.38 / 0.5

January → June · Washington DC OPS (business-level)

Operator stories run on month + YTD scorecard points — the master carries per-operator month and YTD totals, but not per-operator daily history. Daily operator depth unlocks when the 51 market scorecards are shared.

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